FAQ’s

  • How do I book a job?

    Just send a message or email with a short description of the work. If needed, We will arrange a quick visit to confirm the details and the time required. You can also call us if preferred.

    How soon can you start?

    Availability varies week to week. Smaller jobs can often be scheduled sooner; larger projects may require more notice. We will always give you the earliest suitable date.

    Do you offer half-day bookings?

    Yes. Work can be booked in short, fixed time blocks, depending on the scope and location of the job.

    • Short local visit (up to 2 hours)
      Suitable for very small jobs within the local area where travel time is minimal.

    • Half day (up to 4 hours)
      Well suited to single flat-pack items or smaller interior tasks.

    • Full day
      Larger or multiple jobs are usually better suited to a full day, allowing work to be completed properly without rushing.

    Where possible, smaller tasks can be grouped into a single booking to make best use of time.

    Do you work weekends?

    Standard working days are Monday to Friday. Weekend work can sometimes be arranged for urgent or time-sensitive projects.

    Can I combine multiple small jobs into one visit?

    Yes — combining tasks is often the most cost-effective use of a day rate.

  • Who buys the main materials?

    Clients supply all major and aesthetic materials such as paint (brand/colour/finish), tiles, hardware, shelves, fittings, and visible timber. I'm happy to advise on what works best.

    Do you supply any materials?

    Yes. I supply all technical materials and consumables required to complete the job correctly — including caulk, silicone, fillers, fixings, adhesives, sanding pads, blades and small hardware.

    How are consumables charged?

    These items are billed at cost at the end of the job. They ensure the correct materials are used and help keep the workflow smooth.

  • Do you dispose of waste?

    We don’t offer waste disposal, as council sites charge trades and this takes time away from your project.

    For larger jobs, We can arrange a skip or specialist waste service, billed directly to you.

    For day-to-day work, We tidy all packaging, debris and offcuts into a place of your choice so you can easily dispose of them with household recycling or general waste. I always leave the workspace clean and orderly.

    Do you protect floors and furniture?

    Yes. We use dust sheets, floor protection and careful working methods to keep your home clean and safe.

    Do you clean up after the job?

    Always. The area is left clean, tidy and ready to use.

  • What types of jobs do you take on?

    General home improvement, repairs, installations, light carpentry, assembly, finishing and small renovation tasks. If a job falls outside my scope, we’ll always let you know and advise on the best route.

    Do you do structural work?

    No. Structural changes or load-bearing work must be carried out by specialist or certified trades.

    Do you do full-room or whole-house painting?

    we handle light painting, touch-ups and finishing as part of broader work. Full-scale painting projects are not part of our standard service.

    Do you handle certified electrical or plumbing work?

    No — this must be completed by registered specialists. We can recommend trusted trades for certified work.

  • Do you need parking?

    Yes. We need a safe place to park near your home so we can unload tools and work efficiently. If parking is restricted, please ensure a visitor’s permit is arranged in advance, or let me know where I can park legally.

    Who covers parking costs?

    All parking costs related to the job (pay-and-display, on-street charges, permits, or controlled zone fees) are the client’s responsibility. This avoids unexpected charges and ensures the job can run smoothly.

    If you have a resident or visitor permit available, please let me know — this is often the simplest solution.

  • What are your rates?

    The standard rate is £250 per day. You’ll always get a clear estimate of time before work begins.

    What is your minimum charge?

    Work is booked on one of the following bases, depending on the scope and location of the job.

    • Short local visit (up to 2 hours): £60
      Suitable for very small jobs within the local area where travel time is minimal.

    • Half day (up to 4 hours): £125
      Suitable for single flat-pack items or smaller interior tasks.

    • Full day: £250
      Ideal for larger jobs or multiple tasks. Any remaining time can be used for additional work if required.

    This approach keeps scheduling straightforward and allows work to be completed carefully without rushing.
    Where possible, smaller tasks can be grouped into a single booking to make best use of time.

    How do I pay?

    Payment is due on the day the work is completed, by bank transfer. This keeps the workflow simple and ensures everything is wrapped up cleanly at the end of each visit.

    I can also accept card payments via Square if needed. Square includes standard processing fees, so most clients prefer bank transfer.

    Do you take deposits?

    For standard one-day jobs, no deposit is usually required.

    For larger projects, multi-day work, or jobs scheduled in advance, a deposit of up to 50% may be requested. This helps secure the booking and maintain stable cashflow over longer timelines.

    Deposits are deducted from the final invoice.

    Can I pay by card?

    Yes. We carry a Square card reader for convenience, so if bank transfer isn’t possible on the day, We can take card payment. Card payments include the standard Square processing fee.

    Bank transfer remains the preferred and primary payment method.

    What happens if something unexpected comes up during the job?

    If anything changes, there are hidden issues, additional tasks, or structural surprises, we’ll always discuss options with you before proceeding.

  • When is payment due?

    Payment is required on the same day the work is completed. This is standard for day-rate services and ensures everything is wrapped up cleanly at the end of each visit.

    For larger projects or multi-day bookings, a deposit may be required to secure the dates. Any remaining balance is then paid on completion of the final day.

  • Are you insured?

    Yes. We hold full public liability insurance for all work carried out.

    Are you qualified for electrical or plumbing work?

    We carry out minor repairs and basic works. For anything requiring certification or specialist expertise, we can recommend trusted professionals or work alongside them.

    Do you guarantee your work?

    Yes. If any workmanship issue arises, we’ll return to put it right.

    Do you work alone or with others?

    All work is carried out by second source. For larger projects requiring multiple trades, we can coordinate other trusted professionals if needed.